Our offices and warehouse are
located in the Brooklyn Borough of New York. We work office hours, but
close early on Fridays. We close weekends, as well as national and
religious holidays. For our address and contact information, as well as
our hours of operation, please visit the Contact
Information page.
How much will you charge
me for my order? What are your Shipping Policies?
We charge the exact UPS or
USPS shipping charges. Orders under US$ 50 have an additional $ 5
service charge. For more details, please visit our Shipping
Policies page. For orders from outside the continental USA, please
visit our International
Shipping Information page, or contact us by phone or e-mail.
If I am only ordering a
few small batteries, how much will shipping cost me?
If your order can be shipped
in an envelope, we'll gladly ship that way for as little as 41
for the first ounce. Each additional ounce costs 17.
Merchandise exceeding a pound is shipped via UPS ground. UPS starts at
about $5 for the first pound, and increases slightly per pound. Total
cost depends on the weight and distance. Again,
remember that orders under $ 50 have an additional $ 5 service charge. For
more detailed information, please check our Shipping
Information page.
How long will it take for
my order to arrive?
We usually ship within 24
hours. If your place your order close after office hours, on Friday
after 2 PM, or on weekends and holidays, your order will be processed the next
business day. Once shipped, it may take on to seven business days to
arrive. Click here for the UPS zone map.
What is your policy for
returning merchandise?
Please call us and tell us
why you wish to return your items. We will provide you with instructions
for returning your merchandise.
Are you a branch or
associate of Duracell, Energizer or some other major Battery manufacturing
company?
No, we are an independent
merchant.
I bought 9 volt batteries
from you, and they do not work on my microphone. Why?
Not all 9 volt batteries are
equal. Heavy Duty and Super Heavy Duty batteries do not perform properly
in microphones. We recommend Alkaline batteries.
Batteries and Butter.com,
Battery Wholesalers Since 1958